bv345 Terms and Conditions

1. General Provisions

bv345 (hereinafter referred to as the "Platform", "we" or "our") is an online betting and casino service provider. These terms and conditions ("Terms") apply to the use of the bv345.cam website and all associated services.

By accessing this website, creating an account or using any of our services, you are deemed to have fully read, understood and agreed to these terms.

These terms are written in Bengali and are specifically designed for users located in Bangladesh. In case of any ambiguity, the Bengali version shall be considered final.

2. Eligibility and Age Requirement

To use bv345 services, users must meet the following eligibility criteria:

• You must be at least 21 (twenty-one) years of age.
• You must use this service entirely of your own free will.
• You must be of sound mind and capable of making decisions consciously.
• You must register from a jurisdiction where online gaming is legally permitted.
• You must have a valid bank account or mobile banking account (such as bKash, Nagad, Rocket).

bv345 may request a copy of a national identity card or passport at any time for age verification purposes. Providing incorrect information may result in account suspension or termination. This service is for users aged 21 and above only.

3. Account Registration

To use services on bv345, you must create a personal account. Each user must provide accurate and up-to-date information when creating an account.

3.1 One Account Policy

Each user may create only one account. If multiple accounts belonging to the same person are detected, all accounts will be permanently terminated and accumulated balances may be forfeited.

3.2 Accuracy of Information

The name, date of birth, email address and phone number provided at registration must be completely true and accurate. Providing incorrect information may cause account verification to fail and risks losing access to the account.

3.3 Account Security

It is entirely your responsibility to keep your account password and login details confidential. If you notice any unauthorized access or suspicious activity on your account, notify our support team immediately.

3.4 Identity Verification (KYC)

bv345 reserves the right to verify user identity for security and fraud prevention purposes. Withdrawals may be held pending until verification is complete.

4. Deposits and Withdrawals

All financial transactions on bv345 are conducted in Bangladeshi Taka (BDT / ৳). We support the following methods for safe and fast transactions:

4.1 Minimum Deposit Amount

The minimum deposit amount for each method is ৳300 (three hundred taka). Deposits below this amount will not be accepted and will be returned automatically.

4.2 Minimum Withdrawal Amount

The minimum withdrawal amount for each method is ৳500 (five hundred taka). Withdrawals are generally processed within 5–30 minutes.

4.3 Transaction Terms

• It is preferred that the deposit method and withdrawal method be the same.
• The name on the account and the name on the mobile banking account must match.
• Transactions through third parties are strictly prohibited.
• Unusual or suspicious transactions may be subject to delays or additional verification.
• Withdrawals will not be approved if bonus wagering requirements have not been met.

5. Bonuses and Promotions

bv345 offers various bonuses and promotional offers for new and regular members. It is essential to read the specific terms carefully before accepting these bonuses.

5.1 Welcome Bonus

New members making their first deposit will receive a 150% bonus up to a maximum of ৳20,000 on their first deposit. A minimum deposit of ৳300 is required to receive this bonus.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 20x (twenty times). This means withdrawals can only be made after betting 20 times the bonus amount. For example, receiving a ৳1,000 bonus requires a total of ৳20,000 in bets to be placed.

5.3 General Bonus Rules

• Only one bonus may be active at a time.
• Direct withdrawal from bonus funds is not possible; only after wagering requirements have been met.
• Some games may not contribute to bonus wagering — see the details of the specific promotion.
• bv345 reserves the right to modify, suspend or cancel bonus offers at any time.
• If bonus abuse or fraud is detected, the bonus and related winnings will be cancelled.

5.4 VIP Rewards Program

bv345 has three VIP tiers: Bronze, Silver and Gold. You can advance to higher tiers through regular gaming activity. Weekly cashback benefits: up to 0.5% at Bronze, up to 1.0% at Silver, and up to 1.5% at the Gold tier.

6. Betting and Gaming Rules

All games and betting activities on bv345 are conducted in a fair and transparent manner. Our gaming system uses verified Random Number Generator (RNG) technology, which ensures unbiased results.

6.1 Game Results

All game results are fully automated and determined by computer algorithms. No employee or administrator has the ability to alter game results.

6.2 Technical Issues

bv345 will not be liable for any loss or forfeited bets if a game is interrupted due to a technical fault or server outage. In such situations, an attempt will be made to refund bets from affected game sessions, though this is not guaranteed.

6.3 Betting Limits

Minimum and maximum bet limits are set for various games and betting markets. These limits may change at any time. Additional verification may be required for unusually large bets.

7. Prohibited Activities

The activities listed below are strictly prohibited on the bv345 platform. Engaging in such activities will result in immediate account termination and legal action if necessary:

• Registering an account with false or misleading information.
• Creating or operating multiple accounts.
• Using the platform for the purpose of money laundering.
• Attempting to gain unauthorized access to another user's account.
• Bonus abuse or attempts at bonus hunting/arbing.
• Playing games using software bots or automated tools.
• Managing an account or making deposits and withdrawals through a third party.
• Attempting to attack the platform's systems or network.
• Attempting to threaten, harass or mislead other users.
• Any form of fraudulent activity.

8. Account Termination

bv345 reserves the right to temporarily or permanently terminate any user's account without prior notice in the following circumstances:

• Violation of any provision of these terms.
• Participation in prohibited activities.
• Failure of identity verification or provision of false information.
• An unresolved dispute or ongoing legal process.
• At the user's own request (voluntary closure).

8.1 Balance After Account Termination

For accounts terminated in accordance with the rules, an attempt will be made to return the verified balance. However, the balance of accounts terminated due to a breach of terms may be forfeited.

9. Privacy and Data Protection

Protecting your personal information is our highest priority. bv345 uses SSL encryption technology to securely store and transfer all data.

Details on how we collect, use and protect your information can be found on our Privacy Policy page.

• Your information is not sold to any third party.
• Information is used solely for service delivery and legal compliance purposes.
• You may request to view or correct your information at any time.

10. Responsible Gaming

bv345 is deeply committed to responsible gambling. We believe that gaming should be a form of entertainment, not a source of income.

• Never bet beyond your means.
• Do not view gaming as a way to solve financial problems.
• Avoid playing games under the influence of alcohol or drugs.
• Set your own deposit and betting limits.
• If needed, request a voluntary temporary or permanent closure of your account.

For responsible gaming tools and more information, visit our Responsible Gaming page.

11. Limitation of Liability

bv345 does not accept any liability in the following cases:

• Loss caused by the user's internet connection being disrupted.
• Loss caused by a fault in third-party software or services.
• Service disruption due to force majeure events such as natural disasters or cyber attacks.
• Loss resulting from the user's own violation of the terms and conditions.
• Delay or technical issues on the part of the payment provider.

Winners of prizes or competitions mentioned in advertisements will be notified separately. The maximum liability of bv345 shall never exceed the total amount of the relevant transaction.

12. Dispute Resolution

If any dispute or complaint arises, we first try to resolve it through direct discussion.

12.1 How to Submit a Complaint

Any complaint can be sent directly to our 24/7 live chat or by email ([email protected]). Once a complaint is received, we will respond as quickly as possible.

12.2 Disputes Regarding Game Results

If a dispute arises over the result of a game, a decision will be made by verifying the server logs. The server logs will be considered the final evidence.

12.3 Resolution Timeframe

For any financial dispute, a decision is generally communicated within 7 (seven) business days after the complaint is submitted with supporting evidence. Complex disputes may take longer.

13. Changes to Terms

bv345 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, a notice will be sent to the registered email address.

If you continue to use the platform after the terms and conditions have changed, you will be considered to have accepted the new terms. We therefore recommend visiting this page regularly.

14. Contact Us

If you have any questions or feedback about these terms and conditions, please get in touch with us:

• Live Chat: 24/7 direct support in Bengali
• Email: [email protected]

Our support team is always ready to assist you in Bengali. For any legal or account-related questions, please contact us by email and include your account username.